Privacy policy

Privacy Policy

Effective Date: July 1st 2026

At Djoule, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit www.djoule.store or make a purchase from our website.

Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through our payment providers)
  • IP address
  • Browser and device information
  • Shopping activity and website usage
  • Customer service communications

We also use cookies and similar technologies to improve your shopping experience and better understand how visitors use our website.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Process secure payments
  • Ship your purchases
  • Communicate about your orders
  • Respond to customer service inquiries
  • Improve our website and shopping experience
  • Prevent fraud and unauthorized activity
  • Send promotional emails and special offers (only when permitted by law or with your consent)

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers who help us operate our business, including:

  • Shopify (our e-commerce platform)
  • Payment processors
  • Shipping carriers
  • Analytics providers
  • Marketing service providers

These partners only receive the information necessary to perform their services and are required to protect your information.

We may also disclose information when required by law or to protect our legal rights.

Cookies

Our website uses cookies to:

  • Remember your preferences
  • Keep items in your shopping cart
  • Improve website performance
  • Analyze visitor activity
  • Personalize your shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

Marketing Communications

If you subscribe to our emails, we may send updates about new products, promotions, and special offers.

You can unsubscribe at any time by clicking the Unsubscribe link included in our emails.

Data Security

We use industry-standard security measures to help protect your personal information. While no online system can guarantee complete security, we take reasonable steps to safeguard your data.

Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from minors.

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Receive a copy of your personal data
  • Opt out of certain marketing communications

To exercise these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Djoule

📧 Email: info@djoule.store

📍 Address: 11987 Southern Blvd #1009, Royal Palm Beach, FL 33411, United States